Contact Us - OneCare Vermont

Contact Us

Thank you for your interest in OneCare Vermont. Please complete the form below to contact us and a OneCare Vermont representative will contact you.

My question/comment is compliance-related (Your comment will be submitted anonymously)

Press inquiries

Reporters should contact:

Floyd Nease
Director of Communications and Government Relations
OneCare Vermont
356 Mountain View Drive, Suite 301
Colchester, VT 05446
(802) 847-1252 Office
(802) 585-4459 Mobile

Rick Adams
Director of External Relations
Communications and Marketing
Dartmouth-Hitchcock Health
One Medical Center Drive
Lebanon, NH 03756
Office: 603-653-1910

For Vermont Medicaid Benefit & Prior Authorization Questions

Member Services: 802-651-1596 or Toll-free 800-250-8427

For Medicaid Benefit Questions, click here.

For ACO Related Questions & Medicaid Inquiry Information

Beneficiary Questions including Appeals & Grievances: 802-847-7220, Option 2 or Toll-free: 877-644-7176, Option 2


Hours of Operation: 8am – 6 pm, Monday thru Friday, EST (excluding holidays)

After Hours: Voicemail and Email options available for a response the next business day

Hearing Impaired Instructions: OneCare supports video enabled devices for interpretation services

Interpretation & Translation Services: OneCare and its providers provide both services, call your provider directly or contact OneCare for ACO-related questions.